Terms of service

NETHERFIELD BOND LTD WEBSITE TERMS AND CONDITIONS OF SALE

This page provides information about Netherfield Bond Ltd (referred to as "we," "us," or "our") and the legal terms and conditions (the Terms) on which we sell any product (Product) listed on our website to you, a Consumer (a private individual purchasing goods from us).

The expression Product refers to all items you buy from us in any given order. These Terms apply to every contract between us for the sale of a Product to you (Contract).

Age Verification (18+ Mandatory) As a legal requirement for the sale of alcohol in the UK, we strictly enforce age verification. By placing an order, you confirm that you are at least 18 years old. Our third-party delivery partners operate a Challenge 25 policy and reserve the right to refuse delivery if valid photo ID cannot be presented.

Summary of Your Key Legal Rights Under UK consumer law (specifically the Consumer Rights Act 2015), you have statutory rights concerning your product.

• For faulty goods: If your product is faulty (not fit for purpose, not as described), you can get an immediate full refund within 30 days of receiving it.
  
  
• For goods damaged in transit: If your package is clearly damaged upon arrival, we strongly recommend you refuse the delivery and contact us immediately.
  
  
• For goods that develop a fault later: After 30 days, we must first be given an opportunity to repair or replace the product. If repair or replacement is unsuccessful, you can claim a refund (usually reduced to account for any use).

1. Information About Us

We operate the website https://thenetherfield.com. We are Netherfield Bond Ltd, a company registered in Scotland, with our registered office address at Coachmans Cottage, Netherfield House, Glassford, Strathaven, ML10 6TB and company number SC788058.

2. Products

The images of the products on our website are for illustrative purposes only. Although we make every effort to display the colours accurately, we cannot guarantee that your device's display of the colours accurately reflects the colour of the products.

3. How the Contract is Formed Between You and Us

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order.

Your order constitutes an offer to us to buy a Product. Our acceptance of your order will take place when we send the email confirming that your Product has been dispatched, at which point the Contract between us will be formed.

4. Price and Delivery Charges

The price of the Products will be as quoted on our website at the time you submit your order.

Delivery charges are not included in the Product price. Our delivery charges are quoted to you during the checkout process before you confirm your order.

5. Payment

Payment for the Product and all applicable delivery charges is due in advance. You can pay for a Product using any of the payment methods listed at the payment stage of the checkout process.

6. Delivery

We currently only deliver within the United Kingdom.

• Delivery Service: We use a third-party courier for all deliveries. For full details, including charges and timeframes, please see our separate Shipping Information Policy: https://thenetherfield.com/policies/shipping-policy
  
  
• Incorrect Address: We take no responsibility for an item dispatched or delivered to an address if you provided incorrect or incomplete details. You will be responsible for the cost of return shipping to us and the cost of re-shipping to the correct address.

7. Returns, Refunds, and Cancellations

• Right to Cancel: You have a legal right to cancel your Contract with us within 14 days of the day after you receive the Product without giving any reason.
  
  
• Policy: For full details on how to exercise your right to cancel, statutory rights for faulty items, and our returns procedure, please see our separate Returns and Cancellations Policy: https://thenetherfield.com/policies/refund-policy

8. Our Liability to You

• Liability for Foreseeable Loss: We are responsible for any loss or damage which you suffer and which is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.
  
  
• Commercial Use: We only supply a Product for domestic and private use. You agree not to use the Product for any commercial, business, or resale purposes, and we have no liability to you for any loss of profit, loss of business, or loss of business opportunity.

9. Events Outside Our Control

• Definition: We will not be liable or responsible for any failure to perform, or delay in the performance of, any of our obligations that is caused by an event that is outside our control (Event Outside Our Control). This includes, but is not limited to, strikes, civil commotion, war, fire, flood, natural disaster, or the failure of public telecommunications networks.
  
  
• Notification: If an Event Outside Our Control takes place that affects the performance of our obligations, we will contact you as soon as reasonably possible to notify you, and our obligations will be suspended and the time for performance extended.

10. Other Important Terms

• Severability: If any provision of these Terms is found to be illegal, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
  
  
• Governing Law: These Terms are governed by the law of Scotland. This means that any dispute or claim arising out of or in connection with the Contract will be governed by the law of Scotland. You and we agree that the courts of Scotland will have exclusive jurisdiction.

11. Mobile Messaging Program Terms & Conditions

By opting into Netherfield Bond Ltd’s mobile messaging program (including SMS Waitlists for the 'Estate Reserve' collection and promotional text alerts), you agree to these Terms and our Privacy Policy.

• Program Description: We send recurring automated marketing and transactional text messages (such as back-in-stock updates, exclusive VIP drops, and event invitations). Message frequency varies based on user interaction and campaign seasons.

• User Eligibility: You must be of legal drinking age in your country of residence (at least 18 years of age in the United Kingdom and 21 years of age in the United States) to subscribe to or participate in our mobile messaging program. By opting in, you affirm that you meet this age requirement.

• Cost: Message and data rates may apply. Check your mobile plan details with your carrier. Netherfield Bond Ltd does not charge a fee for sending or receiving our messages.

• Opt-Out (STOP): You can stop receiving SMS messages from us at any time. To opt out, reply STOP directly to any text message we send you. You will receive a single, automated confirmation text of your opt-out, after which no further messages will be sent unless you opt back in.

• Support (HELP): For help, reply HELP directly to any text message we send you, or email our support team at info@thenetherfield.com.

• Carrier Liability: Delivery of mobile messages is subject to effective transmission by your wireless provider. Netherfield Bond Ltd and mobile network operators (carriers) are not liable for delayed or undelivered messages.

NETHERFIELD BOND LTD, LAST UPDATED 13 October 2025